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FAQ's
General
Rehab Packages
There is off-road and driveway parking available.
Please ensure you wear clothing that allows your injury to be properly assessed e.g. bring shorts if you have a knee injury.
For exercise rehabilitation sessions, please bring a bottle of water and a towel.
There is level access into the rehab gym.
There is one step to access the assessment area.
If you are unable to mobilise up one step, a home visit appointment may be a better option. For more information, see our home visit service or contact us for more information.
You will be given privacy to change in the assessment area should you need to.
Toilets are available if required.
If your child is under the age of 16, please contact us to discuss their needs.
All children under the age of 16 must be accompanied by an adult.
You are welcome to bring someone along to your appointments.
We request a minimum of 24 hours’ notice to cancel sessions.
Less than 24 hours’ notice will incur the full cost of your appointment.
Please see our full cancellation policy for further details.
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